Frequently Asked Questions

• How much do you charge for property management services?

  The standard for small to midsized portfolios is 10%, this can be negotiated for larger or commercial portfolios. You only pay us when the property is rented! Our leasing fee is half of the first month of rent on a new lease.

• How do you determine the right rental price for my property?

  The market determines the correct rent amount, not us. To find the correct rent amount, we combine our access to all real estate market data with our experience and insight to assess available supply and demand in real-time.

• When and how do I receive my rental income?

  We ‘close out’ every month on the 3rd day of every month. You will receive an owner statement recording income and expenses for the month and your account balance is then direct deposited to you which can take 24-48 hours.

• How do you screen tenants?

  Our extensive screening process consists of a credit check with SSN verification, employment status verification, income verification, rental history verification, full eviction history search, full criminal history/background check, previous lease and property status report, debt to income ratios, credit reference verification, and personal interviews.

• What happens if a tenant doesn't pay rent?

  The day the payment is deemed late we get in contact with them to find out why, and work to create a payment plan that helps them get back on track. Our communication is noted and will appear on your owner statement. In the event we cannot get in contact with them, we visit the property to serve a late notice in-person and check the status.